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Parrots Online Store
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Parrots Online Store regularly ships birds to customers all around the World

Shipping birds can be made to be less stressful by following some sensible advice from someone experienced in shipping and adhering to the rules and regulations of the shippers. What follows is an outline of how to avoid undue stress, accidents, loss, and/or injury to the parrots that you want to ship. This is also a useful guide when buying a parrot that needs to be shipped. You can be sure that Parrots Online Store goes all the way in ensuring that shipping is hitch-free and smooth.

How we prepare the parrots

Parrots Online Store takes a week to make sure the condition of your Parrot is optimal before shipping. Babies on formula don't need any extra supplements, but an older bird may. We fortify them all with a stress reduction preparation such as Avitec's AviBios or Mardel's Ornabacâ„¢. These are powdered mixes to be administered to their soft foods for at least a week before shipping and a week afterward shipping. The lactobacillus, probiotics and low ph. levels will help avert bacterial infections resulting from stress. The B-Complex vitamins will help with the stress level itself. We administer these freely to babies as well as adults. Parrots Online Store only sells weaned parrots and all our babies are fully weaned when shipped.

Shipping Crates, Containers and Boxes

Usually, commercial hard plastic kennel cabs are the standard container for shipping. We only use airline approved kennels that are darkened to help eliminate stress during the flight. But Parrots Online Store goes an extra mile to construct heavy-duty wooden crates with breathing holes on all its four sides for better air circulation since all containers may have other cargo stacked around and on top of it. These provide more stability keeping the parrot from being thrown around during air turbulence. Costs for the crates are included in the initial deposit. Each kennel will have a perch, juicy fruits, vegetables, and parrot kibble. Often, the baby parrot will be shipped with a favorite soft stuffed animal as a comfort friend. The crate/kennel price will vary with the size of the parrot or if you prefer a used, clean crate (if available) to a new one.

How we prepare the Shipping Containers

Most airlines now require that a perch be installed (screwed in from the outside of the container) for birds. At Parrots Online Store, the perch is made no higher than an inch from the bottom. This way, the parrot won't fall hard or get caught under the perch during turbulence. We also line the bottom of the carrier with newspaper or crumpled then tamped down paper toweling so that the bird has a better foothold if it stays on the bottom. We also to tape a thick piece of cardboard halfway up the front door if the weather is inclement or if we are shipping babies. For parrots that are extra-large and can chew through most material (such as hyacinths and Black palm cockatoos), we line the entire crate with hardware cloth. We always ship bonded pairs separately or in a separate compartment within the crate so as to avoid stress wounds. We fill the bottom of the crate with seed (and/or pellets if that is their diet). It works as a good bedding liner and gives the parrots nourishment if they want to eat during the flight. We place cubes of juicy fruit in the container on the floor - grapes, apples, oranges, etc. This will provide the bird(s) with liquids during the flight and any layovers. Just be sure that there is enough food for the bird(s) in case of a 1 or 2 days delay! Finally, we add an extra piece of hardware cloth over the entire door of the crate so that no one is tempted to open the door to take a closer look or to take the parrot. We always make sure the crates have the "LIVE BIRDS" label on it, which is generally provided by the airline.

Our Shipping Policies, Routines and Norms

Parrots Online Store ships from the San Jose International Airport and can make arrangements to almost any city in the United States and the World. Our primary consideration is the well-being of the bird(s) being shipped. We have been shipping for years and we take every precaution to make sure that your new pet arrives safely. We prefer to ship direct to a major city, eliminating connecting flights if at all possible. This may mean driving a bit further to a large airport, or it may mean picking up in the evening to ensure appropriate shipping temperatures during hot weather seasons. Weekday shipping is preferred over weekends, due to the fact that there are fewer travelers then, and that many cargo terminals close early on the weekends.

We take care of all the flight/shipping arrangements. All you have to do is pick up your baby bird at your nearest airport on the same day within 3 to 5 hrs. Very Simple and Very Safe!

We coordinate flight times with our customer a few days in advance before the bird is being shipped (weather permitting). The customer is provided with the airline, flight number(s), air waybill/tracking number, and flight arrival time prior to departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird does not wait at the airport for any period of time. We contact our customer once again on the day of shipment before the bird leaves. A return call, text or e-mail to Parrots Online Store letting us know that the bird(s) arrived safely is highly appreciated. All sales are final when the birds are shipped. There are no returning the birds. We have a 24 hour limit, for notification after delivery of the birds, of any problem at the point of delivery, specified on the order. Immediate inspection is necessary to insure damage didn't occur during shipping and the birds are alive at delivery. We will replace the dead bird or refund the complete cost of the bird, but not the shipping cost. All payments must be made in full before any bird is shipped.

Shipping International - Canada, United Kingdom, Australia, Europe, Asia and Africa

To ship a bird to a foreign country, one first needs to get a CITES permit. Parrots Online Store can expedite the acquisition of a CITES permit, with our well established connections. This is generally done under situations concerning the purchase of Hyacinth Macaws and Black Palm Cockatoos. The CITES permit involves having the parrot tested for diseases such as Newcastle and Avian Influenza. Our vet - Dr Halawi does the testing and sends blood samples to a qualified private or university lab. She then has to issue an international health certificate and then send to USDA with the test results, the import requirements of destination country and the CITES permit. After the health certificate has been endorsed, we will make arrangements with US Fish and Wildlife service to clear the shipment and make sure it is exported from a port where USFWS has offices. Shipping birds to Canada has become more regulated. That's why we regularly verify with CITES or Canadian customs before trying to drive or ship parrots over there. Shipping to Canada will mean you are going to incur the extra charges regarding an export permit, CITES permit, and a vet certificate. This is the same as with other countries. The paper work is not easy, it's lengthy and can become costly. The person receiving the parrot(s) also needs an import permit, CITES permit. Parrots Online Store aids customers in negotiating and obtaining the necessary documents as per required. If you are transporting your parrot from by air or ship, you will need an import permit. There is a fee for this permit. The application (VS form 1-179) may be required in which case Parrots Online Store would apply on your behalf. We will notify the port veterinarian at least 72 hours prior to your arrival.

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